Frequently Asked Questions

Please note that ongoing reconstruction efforts following the 2024 storm, as well as occasional weather-related road closures common in our mountainous region, may impact travel routes to and from Switzerland Inn. In addition to checking your GPS directions before departure, we strongly recommend reviewing DriveNC.gov for the latest road conditions and to ensure the safest and most efficient route for your journey.

Check-in begins at 4:00 pm and check-out is at 11:00 am.

It is important to us that you make informed travel decisions and have peace of mind whenever you visit the Switzerland Inn. Please review our cancellation policy. We have a 10-day cancellation policy. If you cancel within 10 days of your arrival, you will be charged your one-night deposit. If you cancel outside of those 10 days, you will receive your deposit back minus a $20 credit card processing fee.* Guests who book via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

*Some packages and offers might have different cancellation policies. Please review your reservations for details.

Our front desk is open daily from 7 am – 11 pm.

A valid credit card is required at the time of booking. A deposit of one night’s room and tax is required upon booking.

Yes. Breakfast is served daily at the Chalet Restaurant, 7:30–10:00 am.

No. We do not offer room service.

Yes. The Terrace Dining is available 11 am – 8 pm, and the Fowl Play Pub & Tap Room is open from 5:30–10:00 pm.

Yes, we love pets! Up to two dogs are permitted at our hotel with a $75 fee.

No. Switzerland Inn is a non-smoking property. Anyone found smoking on property will be charged a $500 fine.

The closest airports are Charlotte Douglas International and Asheville Regional Airport.

If you have any questions, requests, or concerns outside of business hours, please call (828) 385-4500.